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Where premium quality meets exceptional value. ZEISS Conquest HDX.

Canon 7D Mk II is announced and available for pre-order (2 Viewers)

I see they have 7D mk 2 returned and tested by manufacturer to be found working properly...
http://www.wexphotographic.com/used...2&price_en_gb=1250.0<price_en_gb<1500.0

Hope mine is ok, I haven't tested all the options on it !

The bloke on the phone yesterday, when I said they must be aware of problems with duff Mk IIs told me no, and that they'd had very few returned.



£1399? HDEW have them new at £1199.

http://www.hdewcameras.co.uk/canon-eos-7d-mk-ii-body-2679-p.asp
 
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Is it just grey imports which are dodgy Dave, or are 7D MK2's bought in the UK from Canon dealers having problems also?

Thanks

Chas

I can't say as I have no first hand experience but grey import in one country are legit in another. This seems to be a world-wide problem as Roy and Marcus have pointed out.

I see they have 7D mk 2 returned and tested by manufacturer to be found working properly...
http://www.wexphotographic.com/used...2&price_en_gb=1250.0<price_en_gb<1500.0

Hope mine is ok, I haven't tested all the options on it !

They're unlikely to market them as being found to have been faulty and repaired by Canon are they. Manufacturers of many goods are extremely reticent about coming clean with known problems, car manufacturers being amongst the worst. Toyota, Citroen & Peugeot have all been caught out in the past. No-ones life is at risk for a dodgy camera other than the frustrated purchaser maybe!
 
"Very few" is not none! I bet further research would establish that the return reasons are the same....

John
Just what I thought.

As I think I said in an earlier post, I used to work with contract claims.

I'm alert for words that seem to say one thing, but mean another. Lights start to flash and bells start to ring when the bullsht detector kicks in.
 
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I don't know whether the legal situation in the UK is different, in Germany the customer has the right to return cameras ordered online within 14 days. According to a study of customer behaviour, 18% of the customers say that they often return ordered goods, roughly one out of three is considering his/her option to return an item already when he/she orders it. The percentage of returned items which cannot be sold anymore as new, because the customer has used it too heavily varies. For clothes, the percentage is only 4%. For other goods, it is said to be 13% (no more details in that study). So a quick and dirty calculation would suggest that your dealer has to sell two out of 100 sold cameras as "refurbished", because a former customer has returned it.

Considering this consumer behaviour, I'd think that a camera shop that claims that none of their 7dii cameras is ever returned to them would lie to me.
 
Feeling for BW. Having endured a duffer 7d for many years, I have today seen what a good 7dii can do. No tripod, no ridiculously high shutter speeds, no user error allegations... just one that works well! Good luck mate... Pete
 
Feeling for BW. Having endured a duffer 7d for many years, I have today seen what a good 7dii can do. No tripod, no ridiculously high shutter speeds, no user error allegations... just one that works well! Good luck mate... Pete
Thanks Pete.

Let's hope I'm getting the same results before too long.

Normally when I go on a trip I spend some time each evening getting rid of the obvious duff shots (birds that flew off, too far away, flying birds partly out of frame, etc). I'd normally bring about 2,500 shots home to the UK and then set about the pleasurable chore of thinning them out to about 7 or 800, choosing which of a group of perfectly good keepers to delete when they are almost duplicates.

I was expecting an even bigger and more pleasurable chore when I came back from my first trip to India with the camera I bought specifically for that trip. Getting on for 200 lifers and photos of a lot of those and more.

Wrong.

I did the evening deleting each night in Goa and still brought something over 4,600 photos back, just short of five 32GB cards. I even bought anothe card over there in case I ran out. I was expecting difficulty in choosing which ones should go. If only. The duplicates that I would normally have difficulty choosing between choose themselves. One in focus shot (if I'm lucky), followed by one, two or three out of focus.

What should be a pleasant chore at the end of a holiday has turned into a constant reminder of how many good shots have been lost because of a duff camera that should never have left the factory. Shots I looked forward to seeing when I took the photos aren't worth a glance. All they've done is add to the shutter count on the camera, while reminding me of what might have been.

This bay-backed shrike, for instance. A lifer and the only one of that species of the trip. It's the least common of the three shrike species we saw, and this one was a star. It sat on a couple of perches, mostly the one in this photo which was against a clear sky in late afternoon sunlight and it was tame. It settled only about 10 yards away and let me edge closer. This photo isn't much of a crop.

The ideal subject. I fired off 38 shots of it, expecting difficulty in choosing which ones to keep.

No difficulty involved.

Out of 38 shots, only 9 are in focus. This is one of the better ones and I think even it's a little soft.

On other species where I only managed three or four shots, I got to keep none, or maybe one out-of-focus record shot. The 'pleasant chore' is torture. The lasting memory of my first trip to India looks like being not one of the ones I'd hoped for.
 

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Sadly, you're experience echoes many of mine with the original 7d. Could it be a slightly misaligned sensor, not in line with the focal plane as mentioned elsewhere??
 
Sadly, you're experience echoes many of mine with the original 7d. Could it be a slightly misaligned sensor, not in line with the focal plane as mentioned elsewhere??

Maybe Pete, but if it is, it must be a loose screw or something, because some shots get focus, others don't.

That's part of what hid the fault when the camera was new. If they'd all been out of focus, then the camera would have gone back like a shot, unfortunately there were enough clean shots to convince me in the shooting conditions I had available that I was getting a lot of out of focus flight shots of cormorants and wigeon on the local river because of something I was doing, rather than a faulty body, and I also didn't know precisely how good the camera was supposed to be. I convinced myself that the 7D wouldn't have got some of the shots I had success with.

This one for instance, taken in one of the short sunny periods in December. The redshank flew up from just downstream and passed close by. The camera got onto it and I thought the soft focus shots just before and after this one were me missing the target. The 'inclined' water pattern behind it is the lip of a dam.
 

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Did a few tests yesterday on some stags at 80 metres with the 300 f/2.8+1.4 tc

I took 10 shots in AI SERVO AF with camera leaning on a gate post. All were out of focus and were focusing in front, as if the +6 MFA which I did was being ignored. All the other shots in ONE SHOT AF MODE were sharp, which leads me to the conclusion that there is a problem in AI SERVO MODE .

I only use AI SERVO for panning shots, that's why I didn't have any issues, but it should work when not panning.
Two pics below , one in AI SERVO MODE and the other ONE SHOT AF MODE
 

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Check your microfocus settings Pete (or Chas?).

When I was in India I had my microfocus set to -1 for my bare lens and -20 (which still wasn't enough) for the same lens with the 1.4 extender. As a result I didn't use the extender.

I needed to look at the menu one day and the screen was still open on the page for microfocus from when I'd set it up the day before. The setting for microfocus was disabled, even though I'd enabled it just the day before, but the settings were retained.

I enabled the microfocus again and left it at that. The next day when I turned my camera on, I went to the menu and one again the microfocus had disabled itself. I enabled it and the next time I checked after switching the camera off overnight, it was still enabled.

Next day, it had disabled itself.

There was really no way of predicting what would happen, so I got into the habit each day of checking what the camera had decided to do with itself on that day. Fortunately the -1 setting I'd selected for the bare 400 was neither here nor there when it came to quality, but if it had been a higher setting it would have made a difference.

I've come to the conclusion that my camera is haunted - or maybe I'd been stepping on cracks in the pavement.
 
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My microfocus settings were all +6 for extenders too, and the camera always shows enabled and +6 or each lens.

I wonder if a firmware update will solve these issues?
 
A lot of folk are reporting inconsistency when in AI servo mode be it static or moving targets (BIF).
 
I just wonder how many use back button Roy, that could be the problem? I use it all the time mostly. I always thought AI SERVO and LENS IS MODE 2 caused the lens to unduly hunt on perched birds which no one has mentioned? Perhaps it depends on the lens paired to the camera ? Some lenses like mine have 3 IS MODES maybe they are more sensitive in AI Servo mode ? I can hear my lens constantly adjusting focus in AI SERVO MODE /LENS IS 2 if I were to use it on perched birds which might move but don't change their distance relevant to the camera, that's why I don't use it on birds on a stick. In such cases I would use LENS IS MODE 1.

I guess people stick with what they know works best for them;)
I always use AI servo mode with back button focusing with my non IS 400/5.6 these days Chas. But I also used it with a 300/2.8 IS (almost always in IS mode 1) and also with the 70-200 IS and the Tamron 150-600 with IS on, never had any problems whatsoever with static targets on the 40D,7D1 or 5D3. If this is going to be a problem with the 7D2 then I think I will have to pass on the Camera.
 
I just took 30 pics in total of two Herring Gulls on the house opposites' chimney some 40 metres away with the 300 +1.4.

ONE SHOT AF MODE = 10 razor sharp, every detail you would expect visible

AI FOCUS MODE = 10 razor sharp, every detail you would expect visible

AI SERVO MODE = 9/10 out of focus, one razor sharp

These were all taken in HI SPEED BURST on a tripod


I've explained the issue via email to the Camera shop ( Canon Dealer- Digital Depot-Stevenage)

Awaiting response, will keep you updated.........
 
I just took 30 pics in total of two Herring Gulls on the house opposites' chimney some 40 metres away with the 300 +1.4.

ONE SHOT AF MODE = 10 razor sharp, every detail you would expect visible

AI FOCUS MODE = 10 razor sharp, every detail you would expect visible

AI SERVO MODE = 9/10 out of focus, one razor sharp

These were all taken in HI SPEED BURST on a tripod


I've explained the issue via email to the Camera shop ( Canon Dealer- Digital Depot-Stevenage)

Awaiting response, will keep you updated.........
Yep, there certainly seems like a problem with the 7D2 in AI servo mode - many folk complain of similar results for BIF.
 
The results that Chas got above (post#556) prompted me to do a similar test with the 5D3 out in the garden. I used a tripod and focused on a chimney about 35 metres away with the 400/5.6 lens (center AF point evaluative metering).
I did a high speed burst in both one shot and AI servo (only 6 FPS Thought with the 5D3:C) de-focussing when I changed modes . In all I shot 8 frames in both modes,detail wise all 16 shots were identical and in focus so no problem using AI servo mode on a static target.
BUT what was noticeable was that the metering where there was a 2/3 of a stop difference between the two modes. I then remembered why, in one shot mode and evaluative metering there is a strong bias towards the AF point, this is not so in any other mode. The amount of difference is reliant on the tone of the target against the background tone. Whereas the one shot mode exposed the dark bricks of the chimney spot on, the AI servo shots were underexposed by 2/3 of a stop. This probably explains why I always tend to dial-in Ev +2/3 as a starting point when using AI servo mode (and not in manual). Its no big deal as long as you realise this but thought I would point it out. Had I used Ev 0 for the one shot frames and Ev+2/3 for the AI servo frames they would have been exposed identical.
 
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That's interesting Roy, thanks. My two pics above show one exposed properly in ONE SHOT AF MODE and the other slightly underexposed by about 2/3 in AI SERVO MODE.
Just wondering if a dark area like the deer caused the camera to jump to the snow ( the in focus part) in AI SERVO MODE because I didn't apply the +2/3 exposure?

Just tried the chimney opposite again with the Herring Gulls @ 40 metres in AI SERVO MODE with +2/3 exposure and all pics are razor sharp...

This is getting confusing :)
 
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Just tried the chimney opposite again with the Herring Gulls @ 40 metres in AI SERVO MODE with +2/3 exposure and all pics are razor sharp...

This is getting confusing :)
That is interesting Chas, my head is starting to hurt as well :eek!:
 
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