pbjosh
missing the neotropics

Was it a design issue? Manufacturing defect? Abuse? I have no idea, but I'm also not the person promoting that it's poorly engineered and plastic is responsible his dilemma.
I'd wager most users don't care what things are made of if they don't break. If it's all misuse by users causing these strap lugs to pull out, so be it. But guess what? All the non fieldpro bins seem to be able to withstand that misuse.