Keep in mind whether something is one or two or however many species is usually not the driving reason any scientist studies something, and is seldom the most interesting finding. Species are after all artificial bins we sort organisms that are not exist out of convenience and the human desire to categorize things, rather than being some sort of fundamental aspect of reality. Crossbills are studied because they provide a good model to understand how sympatric speciation can happen, and how slight morphological changes associated with specialization can spur the development of new species over time. That doesn't change if you think they haven't reached species level or not. From that angle, crossbills are incredibly interesting, especially given their distribution means they can be studied without long trips to poorly surveyed foreign destinations.