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NL reliability anecdotes / info: I hesitate to link this here, but I think it’s worthwhile (5 Viewers)

I'm not a part of those conversations, but my observation of the Field Pro was simply one of applying a design differentiator to their products. Product manager's always want to have some differentiation, and design elements can certainly add value. So I guess we agree?

Field Pro seems to have garnered more criticism than praise on the design front though, so not sure that worked out as they had hoped.
As a former one of those, yes. Thats what Im trying to say. Having sat through those meetings and dealt with the day to day evolution of an idea, (in a different but related business), I think I can offer reasonable guesses as to what conversations sound like, what people are hoping to accomplish.

Re Fieldpro, hard to say thats so true anywhere but here and perhaps a few other social media places, it now seems. What percent of Swarovski business do we represent? What do we know about the vast majority of its customer base? We are loosely moderated with a marching order that seems for the moment at least, to favor any and all opinions regardless of how close an opinion may be to fact. Some members are Believers, who hammer an opinion and create a sort of mythology around a thing. Its scary to read a newish poster, (more than likely far away from the original) repeat a thing as if its known accepted fact.

Fieldpro is to maybe just me, one of these. Theres a few folks here who love to diss fieldpro, for whatever their reason. I admit I do try and present an alternative view about it. Though there are things like glare and BROD that're more obvious examples of a built up myth, credit a member or two here. The rubber armor problem is not a myth. We don't know whether the issue of FP self detaching from a bino body is... yet.
 
Where do you get the no evidence of real use? Does David Ascanio not use his Swarovski's either? Being the top birding guide in South America, I would imagine he uses them quite a bit just like I do, and yet he doesn't seem to like the Field Pro system, especially since he almost lost his binoculars in the Amazon River. It seems like the birding guides and birders who use their binoculars the most have the most trouble with Swarovski's. It is only the armchair birders like you that have no trouble with Swarovski's and promote the advantages of the Field Pro system, although it is questionable how much real field use they are getting.
I already responded to this in #79 above Dennis. How could that happen? You deleting your posts again? in case you missed it:

"I’m talking about YOUR use.

I’m an armchair birder? Haha!"
 
That's very regular use compared to the majority of users - glad to see your situation allows you to use your purchase that much.

By the way, do you still not attempt to use them in rain or harsh conditions?

I confirm that I do not frequently expose any of my optics of any brand to rain, snow, dust storms, or any other adverse conditions. This is not to say they don't get rained on and used from time to time if I'm out in bad weather and spot something I think is worth a second look.

I accept I'm probably more inclined than most to do my best to get to hides or other forms of shelter if I'm birding in the rain etc. Apart from the mechanical sympathy, I just don't enjoy myself if trying to see past splodges of rain on the oculars.
 
My neglecting to answer you earlier is one thing and your keenness to run with your assumptions is another. You are very thoroughly, however, demonstrating why I thought twice about linking this here. This binocular forum hosts a wealth of knowledgeable users and a wealth of knowledge but is also frequently just plain unpleasant to participate in.
What happened in this thread is a prime example of what happens if you utter any sort of criticism of Swarovski: The Swarovski Mafia will be out in force and try to get you. Their tactics are varied but they almost always resort to ad hominem attacks at some stage.

Don't worry, this has happened to others here before.

Hermann
 
Yes, I am part of this so-called Swarovski mafia and I love both my NL pures. The optics, the ergonomics, the focusers and imo the fieldpro system are superb. The newer armour feels more durable than the older armour. As far as I love my NL's, for the rougher work I take my SLC 8x42 with me. It's good to have options. One more reason I like Swarovski, is the splendid customer service. At least in The Netherlands they have never let me down.

I agree that the tensions rise quickly on this forum. Are opinions not allowed to vary?
We all love optics and most of us love nature and birdwatching. With this common denominator, shouldn't we be a little nicer to each other?
 
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Perhaps before speaking with such authority on 'the package' you should actually own and use NLs for a couple of years? Thereafter your opinions may be credible. Until then you just seem to be stoking the flames of the fire your friend oh-so-innocently started.

I'm very careful with all of my optics and don't even ordinarily attempt to use them in rain or harsh conditions. Most of them have proved utterly reliable and have developed no issues.
...
Conclude what you will: or nothing at all...

Well, here is my conclusion / questions (and I ask this rather polite):

Maybe we can agree that we're talking about the use (maybe in some people's book abuse) of binoculars in a way that you don't have any experience with, and that any conclusions with regards to how you experience how these bins hold up in your possession, aren't representative / authoritative for what we're discussing?

In other words: If you are claiming that the (first-hand) opinions of professional bird tour leaders shared here (Birdquest, Ornis, Field Guides and Birdtourasia), who use their bins day in, day out, on 6 continents, and who see some obvious flaws with this bin they haven't seen in previous models, aren't doing it for you because you haven't gotten to experience these flaws while treating your bins like a newborn baby, what does that say about your authority?
 
Yes, I am part of this so-called Swarovski mafia and I love both my NL pures. The optics, the ergonomics, the focusers and imo the fieldpro system are superb. The newer armour feels more durable than the older armour. As far as I love my NL's, for the rougher work I take my SLC 8x42 with me. It's good to have options. One more reason I like Swarovski, is the splendid customer service. At least in The Netherlands they have never let me down.

I agree that the tensions rise quickly on this forum. Are opinions not allowed to vary?
We all love optics and most of us love nature and birdwatching. With this common denominator, shouldn't we be a little nicer to each other?
I'm glad you love your binoculars, and that's really all that should matter to you. I am spectacularly ambivalent about my Swaros. If somebody tells me their Zeiss / Leica / Nikons are vastly superior, I literally couldn't care less. I've looked through NLs and they were certainly brighter and better than my ELs. I've looked through Leicas and they were certainly ergonomically better (for me). But not to the point I would spend £2k to upgrade. When I need to buy a new pair of binoculars, I'll pay attention to what's available and decide which suit me and my pocket best. Then I'll lose interest again in binoculars.

I guess for some people binoculars are a passion and they get caught up in the tribalism, but to me they are just a tool. I care as much about the brand name as I care about what phone I own. Which is not at all.
 
Yes, I am part of this so-called Swarovski mafia and I love both my NL pures. The optics, the ergonomics, the focusers and imo the fieldpro system are superb. The newer armour feels more durable than the older armour. As far as I love my NL's, for the rougher work I take my SLC 8x42 with me. It's good to have options. One more reason I like Swarovski, is the splendid customer service. At least in The Netherlands they have never let me down.

I agree that the tensions rise quickly on this forum. Are opinions not allowed to vary?
We all love optics and most of us love nature and birdwatching. With this common denominator, shouldn't we be a little nicer to each other?

I am still keen to know how often people clean their EL’s/NL’s with the soap and brush or mild detergent, water and a cloth.
 
Thanks

Does that keep them in good condition (I realise your environment is quite extreme)?

I started doing it in 2019 when I got the soap and brush from Swarovski. So far so good. No problem with the body armour etc. When using the bino on the field, while washing my hands, I also briefly cleaned the barrels with water from my wet palm
 
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I started doing it in 2019 when I got the soap and brush from Swarovski. So far so good. No problem with the body armour etc. When using the bino on the field, while washing my hands, I also briefly cleaned the barrels with water from my wet palm
Ok, they do recommend it and it is supposed to lengthen the life of the armour. TPU should be cleaned with mild soap and water.
 
Yes, I am part of this so-called Swarovski mafia and I love both my NL pures. The optics, the ergonomics, the focusers and imo the fieldpro system are superb. The newer armour feels more durable than the older armour. As far as I love my NL's, for the rougher work I take my SLC 8x42 with me. It's good to have options. One more reason I like Swarovski, is the splendid customer service. At least in The Netherlands they have never let me down.

I agree that the tensions rise quickly on this forum. Are opinions not allowed to vary?
We all love optics and most of us love nature and birdwatching. With this common denominator, shouldn't we be a little nicer to each other?
I like Swarovski NL's also, if they just didn't have that annoying glare in the bottom of the FOV. I can tolerate all their other idiosyncrasies, but for me, the glare is a deal killer. Not only that, but I compared the NL 8x32 closely with the Nikon HG 8x42 and overall I liked the Nikon and sold the NL. The Nikon with its bigger aperture taking in twice the light was much brighter, has easier eye placement, it is just as light, has almost as big of FOV, the armor doesn't melt, it doesn't have the goofy Field Pro system and most importantly it doesn't have the glare the NL has. Plus, the Nikon is less than 1/2 the price of the NL, and I don't have to give them a bath every time I use them.
 
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What happened in this thread is a prime example of what happens if you utter any sort of criticism of Swarovski: The Swarovski Mafia will be out in force and try to get you. Their tactics are varied but they almost always resort to ad hominem attacks at some stage.

Don't worry, this has happened to others here before.

Hermann
Well sorta... maybe... Hermann. But wait, is it possible there is an "anti Swarovski" mafia here? A case could be made. Methinks though both of these assertions miss the point, are short of the mark.

It is a point Ive raised before that you have already criticized, but I'll speak to again. The Birdforum policy that all opinions are to be respected, protected speech is at the root of this. I get some wont like this and may ironically want to censor THIS opinion. But look at what just happened. The OP reports a potential newish issue with Swarovski construction. I say newish cuz in my 4 years here I dont recall reading about it. The sling attaching hardware affixed to the bino body fails? If true I want to know. We all should want to know.

But even the original post which was based on reports from friends and an authority or two, was a bit far from a direct, first hand report. What was the circumstance? Context matters. How did this happen? It woulda been nice. Instead we have an argument about the bona fides of serious Birding guides and the quality of their indirectly reported experiences. Yikes!

The picture included, added to the controversy. The NL body had an aftermarket part installed. What role did that play? Why was that done? Probably inadvertent. But it surely is cause for a question or 2. Another picture posted was of the failed eyepiece rubber. What purpose did that intend? The OP stated he didnt want to pour gas on things but Im guessing at some level he knew he was doing just that. Saying that almost setup the outcome. Clearly some experienced it this way. Back to the eyepiece pic. To my way of thinking, Im still wondering if these binos were dropped? I see evidence in that pic of that. I admit its a guess. Others have come on and pretty vehemently argued this is caused by sebum, DEET, hot dog mustard... Again not facts just unsubstantiated strongly expressed (maybe even defended) opinions. We dont know.

Denco piles on with a list of 10 or so quotes that, if one took the time to read, you would wonder. What are these people from Facebook or somewhere reporting? Most sound to me like theyre having problems, often complained about here, getting the strap connector properly latched to the bino body hardware. If so how did that relate? Denco is welcome to his opinion, and so yet again we get this. Piling on? Obfuscating?

This is not about a pro or anti Swarovski mafia. That obscures the issue and is itself argumentative, reeks of the personal. It is about the BF notion all opinions are created equal. All opinions are welcome and to be respected. That is never gonna work. It is the direct cause of the controversies that constantly spring up here. And that we are mostly all tired of. Some opinions are indeed fact. Some opinions are based on fact with experience to augment, when fact is missing. All opinions might be qualified with contextual conversation. That would help. Many/most are not. Opinions that have been repeated literally for years, refuted over that same time frame by people who know, and are still be expressed here are not good. This happens as we all know.

How to stop it?
 
The OP stated he didnt want to pour gas on things but Im guessing at some level he knew he was doing just that. Saying that almost setup the outcome.

I knew what would happen when I posted it but still wanted to at least try to be sincere.

Just a couple things to note: I did post a pic of one of my other friend's bin which failed the same way with the Swaro provided lug attached. This is the third case of this I know of among friends and I had seen one other case go by before (I thought it was here but it must have been on FB, I cannot find it again). From reading through the accounts on David's post it sounded like a few more people were discussing the exact same issue and not just straps unclipping / detaching.

I've got bins from Swaro, Zeiss, and Nikon though I've never had a Leica. My only disastrous failure was with my Zeiss SF's focuser and I know another person who suffered the exact same failure shortly after. I was concerned it would become a pattern but I've not heard about more cases yet. I doubt the Swaro FP mounts tearing out is going to be an epidemic but it doesn't seem like an isolated case any more.

I travel a lot and my bins see a lot of use, though I do take care of them, protect them as best as possible, clean them regularly, etc. I have almost no lens scratches, ever, just a lot of very patina'd armor and a few that have had the armor fall off (one Swaro, one old Nikon) and I've broken an eyecup or two over the years. I've seen a ton of failure modes of all the major bins over the years among acquaintances. I don't expect bins to be immortal, and I don't treat them as an emotional attachment or a heirloom object, I buy the one that I think will work the best for me and then use it. If it lasts 5 years I'm happy but I expect it to last 10 or more. However if it has a massive failure (mount point pulls out, focuser breaks, etc) in the first couple years, that's pretty disappointing. There's a phrase in Spanish about cussing in seven languages which is pretty much what I did when stood in the middle of the Amazon with a monocular half way through a two month trip after my focuser broke and I didn't have any backup bins along.

It seems it's basically impossible to discuss these things here without emotions rising but c'est la vie, I thought it was worth posting and I still think it was.

Cheers for all who've participated though I have appreciated the civil comments more than some of the others ;)
 

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