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Where premium quality meets exceptional value. ZEISS Conquest HDX.

Problem with green coating of EL SV 8x32 (6 Viewers)

Makes one wonder if Zeiss can make a durable armor... why cannot Swarovski
Not to mention Leica, Meopta, and everyone else. This is the question I asked before. It's not an issue of "regulations"; why is Swarovski the outlier here?

Unusual there's absolutely no mention of problems on the spotting Scopes?
It seems that most problems result from sweat, mechanical wear, etc from repeated handling of binoculars, whereas scopes are mounted on tripods, sometimes even enclosed in a case.

no,the other 2 posts were on different threads/subjects and nothing to do with swarovski (y)
I believe what mijnheer diekmann meant was that the other 400 posts in this thread are "just bashing" which he alone has nobly resolved to stand up against. I imagine this position would be quickly reconsidered once his own armor disintegrated.
 
It seems that most problems result from sweat, mechanical wear, etc from repeated handling of binoculars, whereas scopes are mounted on tripods, sometimes even enclosed in a case.
Only used a borrowed ATX a couple of times but the armour seemed different from my EL FP's. Can't comment much further.

This comment by a Johan Chaves on Facebook group said that ATX is fine but BTX armour has the same armour that degrades similar to his experience with EL.
 

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Quote:

“ Anyway sorry to make another unsubstantiable claim here but I got in touch with the person behind the tweet and from our chat it all seems legit”

“He posted a pic of BTX issue but i cant find it now”

“Yes, I am in contact with Swarovski Optik HQ senior management but not at liberty to disclose details of our correspondence as yet.”


Yes, all extremely convincing.... Problem has been proven now.... ;)
 
I believe what mijnheer diekmann meant was that the other 400 posts in this thread are "just bashing" which he alone has nobly resolved to stand up against. I imagine this position would be quickly reconsidered once his own armor disintegrated.
Correct in both points, I would be very disappointed if my armour would disintegrate. After the disappointment I would send them in and let them fixed, that simple....
My question would be: how big the change is this happens (non of my bins, nor my scope suffer/suffered from it)
In my opinion it's still a very small percentage...

Edit: might add to my remark: I wonder how many cases within that small percentage are users who simply do not follow Swarovski's care instructions...
 
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that small percentage are users who simply do not follow Swarovski's care instructions
No, I stated I wonder how many cases....
Not the same, blaming nobody there.
Read first, then reply...

You guys only read what you want to read and interpretate it like it suits you...
That's kind of funny, though....
 
@John Cantelo has posted a very useful update with new information from his exchange with Swarovski at Global Bird Fair. Many thanks for checking with them and sharing on this forum

John Cantelo's post

Great news about 2 new formulae being tested.

Sounds like Swarovski HQ is well aware of the issue, and it's not so isolated since it's significantly impacting repair operations.
 
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@John Cantelo has posted a very useful update with new information from his exchange with Swarovski at Global Bird Fair. Many thanks for checking with them and sharing on this forum

John Cantelo's post

Great news about 2 new formulae being tested.

Sounds like Swarovski HQ is well aware of the issue, and it's not so isolated since it's significantly impacting repair operations.
Nothing new here, same sort of reply earlier in this thread. The impact on repair service is hearsay from “someone in the opticsworld” and not coming from Swarovski. Improving armor is a logical response, they will always try to improve their products trying to reduce complaints to a minimum.
Again, no prove of how widespread the problem really is.
 
Want to add the fact that a birdingmate of mine send in his Swarovski in for servicing some time ago. Got his bino back as new after 4 weeks…. Not months but weeks….
 
Improving armor is a logical response, they will always try to improve their products trying to reduce complaints to a minimum.
@John Cantelo

"She explained that they were well aware of the issue...and that two new formulae (which they hoped would solve the problem) were currently being tested."

@diekmann2


Andreas
 

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