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I am trying to contact Zen RAY Optics. I have a pair of 8x42 prime HD Binos that have eye cup problems keep coming off and debris or specs in glass. there no longer seems to be a website any info appreciated.
I am trying to contact Zen RAY Optics. I have a pair of 8x42 prime HD Binos that have eye cup problems keep coming off and debris or specs in glass. there no longer seems to be a website any info appreciated.
I am trying to contact Zen RAY Optics. I have a pair of 8x42 prime HD Binos that have eye cup problems keep coming off and debris or specs in glass. there no longer seems to be a website any info appreciated.
Best advice is to buy another binocular. Sorry but that's about it. No Zen-Ray Company to be found. Gone. Many binoculars may be bought from reputable brands and dealers and many good deals from several different sellers on classified.
My Primes seem to be an extremely solid built glass, might try sending in for repair to a binocular repair shop. I doubt the eye cups are some proprietary fit.
I'm sure that many adjustments are well within the capabilities of repairers. My ED2 7x36 became unusable when the dioptre adjustment hit the end stop before accommodating my eyes. It was repaired/adjusted in the UK by a repairer (recommended on this forum) and is now as it should be and is much used again.
my primes are a great solid glass. the eyecups were a poor design or fit. I have never had a pair of bino's that eyecups just fall off. sorry to hear Charles is out of business.....I do appreciate the tip on suddarthoptical that will be my 1st call today