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ZEISS DTI thermal imaging cameras. For more discoveries at night, and during the day.

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  1. C

    Why isn't Zen Ray fixing customer service?

    The answer is looking increasingly like "yes". The ZR website now shows all of the pictured binoculars and scopes as "Out of Stock", and no orders can be placed. While the site will supposedly be revamped in 2018, it would not surprise me to learn that the company is now out of business. It's a...
  2. C

    Why isn't Zen Ray fixing customer service?

    Some years ago I purchased a ZR 8 x 43 ED2 which arrived with one eyepiece noticeable taller than the other. I emailed ZR, and Charles immediately (and with numerous apologies for the slipshod QC) replaced the binocular, with the replacement stellar in all respects. It is now very sad to read...
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